FAQ

1. After the information on issuing a referral (Form 88) for medical-social expert examination for the purpose of disability assessment is entered into the “Register of Referrals for Medical-Social Expert Examination,” it is transferred to the “Disability” subsystem of the centralized electronic information system of the Ministry of Labor and Social Protection of the Population;

2. Once the referral (Form 88) is received by the Disability subsystem, it is anonymized and sent to the Medical-Social Expert Commission (MSEC);

3. To ensure the objectivity of the decision on disability assessment, referrals (Form 88) are sent, by selection, to several MSECs, but not exceeding 5 (five) MSECs;

4. After the referral (Form 88) is received by the Disability subsystem, all information that may directly or indirectly identify the medical-consultative commission that issued the referral (Form 88), the officials who approved the referral (Form 88), and the person to be assessed for disability is encrypted and anonymized;

5. The anonymized referral (Form 88) is immediately sent to the MSEC via the Disability subsystem for the purpose of disability assessment;

6. The MSEC, within no more than 10 (ten) working days (or 15 (fifteen) working days if additional investigation is required), assesses the disability of the citizen based on the information provided in the referral (Form 88), and makes a decision either on establishing the disability or on refusal with reasons;

7. The decision regarding disability is sent to the individual via SMS notification to their mobile phone.

For the purpose of disability assessment, after the referral for medical-social expert examination (Form 88) is prepared, it is immediately entered into the “Register of Referrals for Medical-Social Expert Examination” in the form of an electronic document with a special non-repeating number, signed with a secure electronic signature by the chairperson and members of the medical advisory commission of medical institutions, and is then promptly transmitted to the “Disability” subsystem of the Centralized Electronic Information System of the Ministry of Labor and Social Protection of the Population.

• They are provided through pharmacy units established within state medical-prophylactic institutions;
• Persons with disabilities are given medicines on the basis of the “Free Prescription Form”;
• Persons with disabilities or their legal representatives are provided with prescriptions on the day they apply to the medical institution with an identity document;
• Only one medicine is prescribed per prescription.

The main categories of human life activity are limited according to 3 (three) degrees: degree I, degree II, and degree III.

In higher education institutions of the Republic of Azerbaijan at the bachelor’s and master’s levels (including basic medical education and residency), at the master’s level of the Azerbaijan National Academy of Sciences, and in secondary specialized education institutions, the tuition fees of persons with disabilities determined due to an 81–100 percent impairment of bodily functions, as well as those with disabilities determined due to a 61–80 percent impairment of bodily functions, children with disabilities, and the children of persons with disabilities determined in connection with the defense of the territorial integrity, independence, and constitutional order of the Republic of Azerbaijan, are covered at the expense of the state budget for the duration of their studies, starting from the 2020/2021 academic year.

If a disability arises as a result of an injury (wound, trauma, concussion) sustained while performing military service duties, or due to illness connected with being at the front line or fulfilling international duty in countries where combat operations are conducted, such individuals are considered persons with war-related disabilities.

A high-tech lower-limb prosthesis is provided to persons with disabilities who have lost two or more limbs at varying levels or have developmental deficiencies, as well as to persons with limb loss due to special circumstances or as a result of a terrorist act.

When a person with a disability becomes entitled to a passenger car, until they are provided with the vehicle, the Social Services Agency pays them a monetary compensation for transportation costs twice a year in the amount of 20 percent of the minimum labor pension.

Rehabilitation equipment is delivered to a person with a disability or their legal representative on the basis of an identity document or a permanent residence permit in the territory of the Republic of Azerbaijan, and in the case of a legal representative, on the basis of an appropriate power of attorney.

• Vocational guidance;
• Vocational education and training, professional development;
• Employment security;
• Reasonable accommodation of the workplace and working conditions;
• Adaptation of a person with a disability to working conditions.

• Exacerbation and subacute stages of the disease requiring special inpatient treatment;
• Mental illnesses prone to frequent exacerbations and decompensation, relapses requiring inpatient treatment;
• Malignant tumors in the active phase;
• Cachexia of various origins;
• Extensive trophic and pressure ulcers;
• Purulent-necrotic diseases;
• Infectious and venereal diseases.

A person can obtain information about the decision made on the assessment of disability from the "e-Social" internet portal of the Ministry of Labor and Social Protection of the Population, through the "142" Call Center, or from the "Electronic Government" portal.

Persons with disabilities (or their legal representatives) may apply for referral to rehabilitation institutions under the Ministry of Labor and Social Protection of the Population.

Information on the formalization of the referral (Form 88) is transmitted to the "Disability" subsystem (TSERAS) of the Centralized electronic information system of the Ministry of Labor and Social Protection of the Population immediately after it is entered in the register of referrals to the Medical-Social Expert Commission in real time.

After a referral (Form 88) issued by a healthcare institution for the purpose of disability assessment is received by the “Disability” (TSERAS) subsystem of the Centralized Electronic Information System of the Ministry of Labor and Social Protection of the Population, all information that can directly or indirectly identify the medical advisory commission issuing the referral, the officials approving it, and the person whose disability is being assessed is encrypted and anonymized. The anonymized referrals are then immediately sent through the mentioned subsystem to the Medical-Social Expert Commission for disability evaluation.

To ensure the objectivity of the disability assessment, referrals (Form 88) are randomly sent to several Medical-Social Expert Commissions (hereinafter – MSEC), provided that no more than five commissions receive the same referral. If the decision of one MSEC differs from the decisions of the other MSECs during the disability assessment, this information is transmitted through the “Disability” (TSERAS) subsystem of the Centralized Electronic Information System of the Ministry of Labor and Social Protection of the Population to the State Medical-Social Expertise and Rehabilitation Agency (hereinafter – the Agency).

The MSEC evaluates the disability of the person based on the information specified in the referral (Form 88) within no more than 10 (ten) working days and issues a decision either establishing the disability or refusing it, indicating the reasons. In cases where additional investigation is required, this period may be extended up to 15 (fifteen) working days by the Agency upon the MSEC’s request.

In the event of multiple causes of disability, excluding industrial injury and occupational disease, the cause of disability that creates the highest social security entitlement and the highest percentage of impairment of body functions is selected and disability is determined.

Persons who have reached the age limit entitling them to receive a labor pension or social benefits according to the age established by the Laws of the Republic of Azerbaijan "On Labor Pensions" and "On Social Benefits" are granted permanent disability.

The rehabilitation tool "Talking Book" is prescribed for people with disabilities as a result of visual impairment, in cases where it is impossible to read with assistive devices (glasses, etc.).

After the usage periods of rehabilitation equipment specified by the “Conditions and Rules for Providing Persons with Disabilities with Rehabilitation Equipment” expire, such equipment is replaced with new ones by the Prosthetic-Orthopedic Production and Rehabilitation Center.

The terms of preparation of experimentally modified, non-typical and specially complex rehabilitation devices are determined individually by the decision of the medical-technical commission of the Prosthetic-Orthopedic Production and Rehabilitation Center.

In cases where illness, injury, or impairments result in a first-degree limitation of one or more categories of human life activity, a 31–60 percent dysfunction of the body is determined.

In cases where illness, injury, or impairments result in a second-degree limitation of one or more categories of human life activity, a 61–80 percent dysfunction of the body is determined.

In cases where illness, injury, or impairments result in a third-degree limitation of one or more categories of human life activity, an 81–100 percent dysfunction of the body is determined.

Within 10 (ten) business days from the date of determination of disability, information about the time and place for the preparation of an Individual Rehabilitation Program is sent to one of the means of contact of the person with a disability and (or) his/her legal representative (via telephone, e-mail or mobile applications, etc.).

The Individual Rehabilitation Program is drawn up for the period of disability determination, and for a period of 5 (five) years if disability is determined to be permanent.

The Individual Rehabilitation Program is prepared by the Medical-Social Expert Commission within 2 (two) working days with the participation of the disabled person and (or) his/her legal representative. The prepared Individual Rehabilitation Program is entered into the Centralized Electronic Information System of the Ministry of Labor and Social Protection of the Population within 1 (one) working day.

If a person with a disability and (or) his/her legal representative refuses to draw up an Individual Program, this issue is documented by the Medical-Social Expert Commission within 1 (one) working day and entered into the Centralized Electronic Information System of the Ministry of Labor and Social Protection of the Population on the same day.

In order to determine the effectiveness of the measures defined in the Individual Rehabilitation Program or the necessity of any additions or changes, the relevant measures are reviewed by the Medical-Social Expert Commission once a year for persons with disabilities, and once every six months for persons under the age of 18 with disabilities.

The Medical-Social Expert Commission shall prepare habilitation measures within 2 (two) working days with the participation of the disabled person and (or) his/her legal representative. The prepared habilitation measures shall be entered into the Centralized Electronic Information System of the Ministry within 1 (one) working day.

If the wheelchair provided to a child with a disability is not suitable for use due to the development of the person before the expiration date, then, upon the application of his/her legal representative, the rehabilitation tool is replaced with a new one by the center based on the decision of the medical-technical commission of the Prosthetic-Orthopedic Production and Rehabilitation Center.

If a person with a disability does not have a legal representative, or if the legal representative or the person with a disability informs the Medical-Social Expert Commission that they will not be able to participate in the preparation of habilitation measures, habilitation measures shall be prepared at the person's place of residence.

In order to determine the effectiveness of the established habilitation measures or the necessity of any additions or changes, the habilitation measures are reviewed by the Medical-Social Expert Commission once a year for persons with disabilities, and once every six months for persons under the age of 18 whose disability has been established.

Persons whose disability was determined in connection with the liquidation of the accident at the Chernobyl NPP (including the fulfillment of military service duties (service duties)) are provided with an apartment or a private house in stages. For additional information, you can see the orders of the President of the Republic of Azerbaijan No. 569 dated June 20, 2014, No. 2449 dated January 25, 2021 and No. 2871 dated August 25, 2021, as well as the orders of the Cabinet of Ministers of the Republic of Azerbaijan No. 492s dated August 16, 2021.

If a person's disability is re-determined as a result of a re-assessment of disability within 6 months after the end of the disability period, the person is considered to have a disability, including the transferred period.

Taking into account clauses 4.2 and 4.3 of the “Rules on Disability Assessment” approved by Resolution No. 11 of the Cabinet of Ministers of the Republic of Azerbaijan dated 16 January 2020, permanent disability may be determined for the person at the next assessment after 3 years.